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| Shipping Policy |
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All orders are subject to credit card approval and billing address verification. Upon verification, in-stock items will be shipped 48 - 72 hours from time of order.
All items will be shipped via UPS Ground within the continental US, unless otherwise requested.
We are unable to ship to PO boxes; if your billing address is a PO box, please email Sales for further assistance.
International customers are responsible for customs and/or additional fees applied at the time of delivery.
Refer to Conditions of Use for additional information.
Estimated Delivery Time* |
| 3-5 Business Days |
5-7 Business Days |
7-10 Business Days |
AL, AR, CA, CO, DE, DC, FL, GA, ID, KY, LA, ME, MD, MA, MO, MT, NV, NH, NJ, NW, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WV, WY |
IL, IN, IA, KS, MI, MN, NE, ND, SD, WI |
AK, HI** |
| *The timeframes shown above are estimates based on prior deliveries; UPS Ground may take up to 7-10 business days to deliver your package. |
| **Shipping to Alaska and Hawaii...Please contact us for current shipping rates |
| Return Policy |
Please notify us at returns
if you need to return an item. All returns must be pre-authorized first. We will honor returns,
up to 30 days after receipt of product for a full refund in the form of a credit to your
credit card account, less the 3% handling fee.
Conditions of returns:
1) If you are dissatisfied with the quality or workmanship of merchandise.
2) If the merchandise is defective or
3) Your order is short of merchandise, (ie 5pc set only has 4 pcs etc.)
Sorry, postage on returns is the responsibility of the customer. All returns must be preauthorized.
Please be sure and email us at returns.
Please give details about item(s) and reason for the return.
Exchanging Merchandise:
We accept exchanges, however, here are a few conditions that will not allow us to accept exchanges:
1) Merchandise was damaged or mishandled by the purchaser.
2) Merchandise is open or not in saleable condition, (used).
3) Purchaser had merchandise more than 10 days.
Sorry, postage on returns is the responsibility of the customer. All returns must be preauthorized
by sending an email to returns.
Refer to Conditions of Use for additional information. |
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